ssuance of licenses electronically in the Eastern Province Municipality 2013

Secretariat initiated the eastern region, in the issuance of licenses electronically within their e-transformation initiatives to serve the civil licensing offices (service bureaus), acting on behalf of citizens in the process of applying for licenses, and that the Secretariat under an agreement with a number of service offices.

The Office works in the application and follow-up procedures for issuing licenses for the citizen, and take the actual duration of the issuance process for licenses professional initially from 3 to 5 minutes, and time it takes to issue a final license over the time it takes the citizen in the process of payment and processing shop.

The project e-transformation in its first phase began developing the portal for the secretariat and make news all, information on procedures and requirements of licenses to be made available to the citizen throughout the day, and also contain the development of service health certificates allowing the employer the possibility of issuing and renewing health certificate for his employees and follow-up end dates.
The general manager of public relations and media faithfully eastern region Mohamed Elsafaan, that service offices Stnob citizen in termination procedures, and reduce wasted time for municipal employees to answer questions citizens, allowing the employee to complete the greatest number of transactions, where there is no need to visit the references to the municipality and to pursue his application.
And that citizens can inquire about text messages via mobile phone its own, reducing errors, and the replacement of manual labor to the electronic system the most accurate, and increase the efficiency of staff performance and increase their productivity and get rid of the paper-based system and the problems of archiving transactions, and increase satisfaction of citizens on the performance of the secretariat to terminate their transactions .